sg88 Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and sg88 ("we," "us," "our," or "the Platform") governing your access to and use of the sg88 website, mobile web application, and all associated gaming services. By accessing sg88, completing the registration process, or placing any bet, game action, or financial transaction, you unconditionally accept these Terms in full.

These Terms apply alongside the sg88 Privacy Policy and any game-specific rules published on the platform. In the event of any conflict between these Terms and any promotional or game-specific terms, these Terms shall prevail unless the specific document explicitly states otherwise.

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2. Eligibility & Age Restriction

To be eligible to hold an sg88 account and participate in any gaming activity, you must satisfy all of the following conditions:

• Be at least 21 years of age at the time of registration and at all times during account use.
• Be a natural person — corporate entities, organizations, and automated systems may not hold player accounts.
• Not be a resident of, or accessing sg88 from, a jurisdiction in which online gambling is prohibited by applicable law.
• Not be currently subject to a self-exclusion order on sg88 or any affiliated platform.
• Not be acting on behalf of any third party; you must play exclusively with your own funds for your own account.
• Have full legal capacity to enter into binding agreements under the laws of your jurisdiction.

sg88 reserves the right to request identity documents and proof of age at any time. Accounts found to be held by persons under the age of 21 will be immediately suspended, all gameplay will be voided, and any deposits will be returned to the original payment source where technically feasible.

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3. Account Registration

Each individual is permitted to hold one (1) sg88 account only. Duplicate accounts are strictly prohibited. If sg88 detects multiple accounts belonging to the same individual — determined by device fingerprint, IP address, payment method, identity document, or any other means — all duplicate accounts may be suspended and any balances forfeited pending investigation.

When registering, you agree to provide accurate, complete, and up-to-date information including your full legal name, valid Philippine mobile number, and date of birth. You are responsible for maintaining the security and confidentiality of your login credentials. sg88 will not be liable for any loss arising from unauthorized access to your account where you have failed to maintain the security of your credentials.

You must notify sg88 immediately if you believe your account has been accessed without your authorization. sg88 may, at its discretion, temporarily suspend or lock your account during any security investigation.

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4. Deposits & Withdrawals

sg88 accepts deposits via GCash, Maya (PayMaya), BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, Metrobank, and USDT TRC20. All deposits are credited in Philippine Peso (PHP) at applicable conversion rates where cryptocurrencies are used. The minimum deposit amount is ₱100 unless otherwise specified in a current promotion.

Withdrawals are processed to the payment method used for deposit, subject to standard identity verification requirements. sg88 reserves the right to request supporting documentation before processing any withdrawal, including but not limited to: government-issued identification, proof of payment method ownership, and proof of address. Processing times vary by method; GCash and Maya withdrawals are typically completed within 10 minutes during normal operating conditions.

All funds held in your sg88 wallet are treated as player funds and are maintained separately from sg88 operating funds. sg88 does not pay interest on player balances. Dormant accounts — defined as accounts with no login activity for a period of twelve (12) consecutive months — may be subject to an administrative maintenance fee as specified in the fee schedule published on the platform.

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5. Bonuses & Promotions

sg88 offers various promotional offers, welcome bonuses, reload bonuses, free spins, and cashback programs from time to time. All bonuses are subject to separate promotional terms and wagering requirements published at the time the offer is made. Unless stated otherwise, the following general bonus conditions apply:

• Bonuses are credited to your sg88 account and must meet the applicable wagering requirement before any portion is eligible for withdrawal.
• Wagering requirements apply to the bonus amount (or the bonus plus deposit amount, as specified) and count only toward eligible games as published in the promotion details.
• sg88 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Players will not be entitled to compensation for any bonus that is cancelled or modified before it has been claimed.
• Abuse of promotional offers — including but not limited to creating multiple accounts to claim bonuses, using automated software, or colluding with other players — will result in immediate account suspension and forfeiture of all bonus funds.
• Maximum cashout limits may apply to winnings derived from bonus funds. These limits are specified in each individual promotion's terms.

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6. Game Rules & Fair Play

All sg88 casino games, slots, and live dealer tables operate according to published rules specific to each game type and provider. sg88 uses certified software and real dealer procedures to ensure all game outcomes are fair and random. Live dealer games use physical equipment (cards, roulette wheels, dice) verified by the studio provider. Slot and RNG-based games use certified random number generators.

In the event of a technical malfunction, disconnection, or software error during a game session, sg88 will endeavor to resolve the issue equitably. Where a game round cannot be completed due to a technical fault, bets may be returned to the player. sg88's decision in such matters is final. Any wager placed during a period of known platform instability or system maintenance may be voided.

Players are required to act in good faith at all times. Any attempt to exploit software vulnerabilities, game mechanics, or platform errors for financial gain constitutes prohibited conduct and may result in account termination and forfeiture of winnings.

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7. Prohibited Conduct

The following activities are strictly prohibited on sg88 and may result in immediate account suspension, permanent termination, and forfeiture of funds:

• Use of automated software, bots, scripts, or artificial intelligence tools to interact with the platform or any game.
• Collusion, match-fixing, chip dumping, or any coordinated activity between multiple players to gain an unfair advantage.
• Money laundering, structuring of transactions, or any use of sg88 for purposes unrelated to legitimate gaming entertainment.
• Fraudulent chargebacks, false dispute claims, or misrepresentation of payment transactions.
• Accessing sg88 from a jurisdiction where online gambling is prohibited without disclosure or from a sanctioned country.
• Providing false identity documents or misrepresenting your age, identity, or location during registration or verification.
• Abuse of responsible gaming tools (e.g., applying for self-exclusion and then attempting to circumvent it by opening a new account).

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8. Intellectual Property

All content on the sg88 platform — including but not limited to trademarks, logos, game graphics, software, text, and design elements — is the exclusive property of sg88 or its licensed game providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for personal, non-commercial gaming entertainment purposes.

You may not reproduce, copy, distribute, modify, publicly display, reverse-engineer, or create derivative works from any sg88 content without prior written consent. Unauthorized use of sg88's intellectual property may result in legal action.

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9. Limitation of Liability

To the fullest extent permitted by applicable law, sg88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of goodwill, even if sg88 has been advised of the possibility of such damages.

sg88's total aggregate liability to any player in respect of any single incident or series of related incidents shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any liability that cannot be excluded by law.

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10. Privacy

sg88 collects, processes, and stores personal data in accordance with the sg88 Privacy Policy, which is incorporated into these Terms by reference. By registering, you consent to the processing of your personal information as described in the Privacy Policy. sg88 will not sell your personal data to third parties. Data may be shared with licensed game providers, payment processors, and regulatory bodies as necessary for the operation of the platform and compliance with applicable law.

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11. Termination

sg88 reserves the right to suspend or permanently close any account at any time, with or without prior notice, for any reason including but not limited to violation of these Terms, suspected fraud, regulatory requirements, or commercial decision. Upon termination for cause, sg88 may forfeit any balance in the account. Upon termination without cause, any legitimate verified balance will be returned to the player via the registered payment method.

Players may close their sg88 account at any time by contacting customer support. Withdrawal of remaining funds must be requested prior to account closure. Accounts cannot be reopened once permanently closed.

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12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these Terms that cannot be resolved through sg88's internal dispute resolution process shall be referred to binding arbitration or the competent courts of the relevant jurisdiction. Players in the Philippines agree that nothing in these Terms prevents them from raising complaints with relevant consumer protection authorities.

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13. Amendments

sg88 reserves the right to amend, update, or replace these Terms at any time. Changes will be published on this page with a revised "Last Updated" date. Your continued use of sg88 following the publication of amended Terms constitutes your acceptance of the revised Terms. If you do not agree with a material change, you should cease using the platform and contact support to close your account and withdraw your balance.

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14. Contact

For questions, disputes, or concerns regarding these Terms, please contact the sg88 support team. Our customer service is available 24/7 via live chat on the platform. You may also reach us in writing at:

sg88 Support — [email protected] (plain text — not a clickable link)

sg88 aims to respond to all written inquiries within 3 business days. For urgent account matters, live chat is the fastest channel.